TERMS OF USE
Easy Launch Academy (ELA) – Florencia Andrés
Address: Calle Benavente, San Roque, Cádiz, 11310, España
Email: [email protected]
Last Updated: [Insert date before publishing]
Please read these Terms of Use carefully before purchasing, accessing, or using any of our programs, products, or services.
1) Acceptance of Terms
By purchasing, accessing, or using any of our programs, products, services, websites, platforms, communities, events, webinars, or related materials (“Materials”), you agree to be bound by these Terms of Use, our Privacy Policy, Cookie Policy, and any program-specific terms presented at checkout (collectively, the “Agreement”). If you do not agree, do not use our Materials.
We may update these Terms at any time. Continued use after changes constitutes acceptance of the updated Terms.
2) Eligibility & Access
Our Materials are intended for individuals aged 18 or older. You are responsible for ensuring that anyone using your connection/account complies with these Terms.
3) Intellectual Property (IP)
All Materials are owned by or licensed to Florencia Andrés / Easy Launch Academy (ELA) and protected by copyright, trademark, and other IP laws. Except for a limited personal license granted below, you may not copy, modify, reproduce, republish, upload, post, transmit, translate, sell, distribute, create derivative works from, or exploit the Materials in any manner (including electronically) without our prior written consent.
You may not:
Represent yourself as the creator/owner of our Materials;
Share, resell, or redistribute the Materials;
Use any part of the Materials for commercial purposes, client work, or to earn money, without written permission.
All trademarks, logos, and taglines are our property or used with permission. Any permitted use must retain proper notices (™, ®).
4) Work Product You Create
You retain IP rights in original work products you create while using our Materials (e.g., your worksheets, drafts, frameworks you independently generate). We make no claim to your original outputs.
5) Our Limited License to You
Upon valid purchase, we grant you a revocable, non-transferable, non-exclusive, personal license to access and use the purchased Materials solely for your own personal, non-commercial use. You may download and print for personal use; you may not share, post, or distribute to third parties.
6) Your License to Us (User Contributions)
If you submit or post comments, testimonials, images, audio/video, or other content in our platforms (e.g., Kajabi, community, social groups), you represent that you own the content and are over 18. You grant us a worldwide, non-exclusive, royalty-free, perpetual license to use, reproduce, adapt, and display such content in connection with our Materials and marketing, unless you withdraw consent by written request to [email protected]
(subject to technical/backup constraints and legal obligations).
7) Links & Third-Party Tools
Links to third-party sites are provided for convenience and do not constitute endorsement. We are not responsible for third-party content, policies, accuracy, or practices. Review their terms and privacy policies before use.
8) Media & Recording Consent
Participation in our programs, communities, or events may involve recordings (audio/video/screenshots). By attending live or recorded sessions (e.g., webinars, Q&As, workshops), you consent to such recording and to our use of the recordings for program access, quality assurance, and legitimate marketing purposes. We do not disclose your confidential information from such sessions except as required by law or per these Terms. If you wish to opt out of being shown in public marketing materials, contact us at [email protected]
prior to the event; we will take reasonable measures (e.g., anonymization, cropping), where feasible.
9) Confidential Information
“Confidential Information” includes personal and billing data you provide (e.g., name, email, phone, address, payment details), as well as non-public business information you share in programs. We will maintain reasonable safeguards and handle personal data per our Privacy Policy and Cookie Policy (GDPR-compliant). We may disclose information when required by law, to protect rights/safety, or to service providers under confidentiality. Do not share in group settings anything you are not comfortable making visible to other members.
10) Data Protection (GDPR) & Cookies
We act as data controller for personal data collected via our sites and platforms. We process data on lawful bases (e.g., contract performance, consent, legitimate interests, legal obligations). You have rights under GDPR, including access, rectification, erasure, restriction, portability, and objection. Exercise rights via [email protected]
. See our Privacy Policy and Cookie Policy for details, including analytics and advertising cookies. You may manage cookies via your browser and our cookie banner preferences.
11) Account, Password & Security
You are responsible for safeguarding your login credentials and for all activities under your account. Do not share credentials. We may suspend or terminate access if we detect misuse, sharing, or security risks. Notify us immediately of unauthorized use. We use reasonable technical and organizational measures but cannot guarantee absolute security of transmissions over the internet.
12) Community & Conduct
Use our Materials lawfully and respectfully. You agree not to:
Harass, abuse, defame, or infringe rights of others;
Post illegal, obscene, or harmful content, or upload malware;
Use Materials for unlawful or unauthorized commercial purposes;
Impersonate others or misrepresent your affiliation;
Copy, scrape, or harvest Materials or member data.
We may moderate, remove content, or terminate access for violations.
13) Facebook/Private Groups & Public Nature
If your program includes a community (e.g., private Facebook or similar), remember other members can view your posts. We cannot guarantee privacy for information you voluntarily disclose in groups.
14) Purchases, Payments & Billing
You authorize us (and our payment processors) to charge your selected payment method for program fees and agreed installments. You agree to provide accurate billing information and keep it updated. We may use reputable payment processors; their terms and privacy policies apply. You are responsible for all charges made by you or on your behalf.
Chargebacks. If you initiate a chargeback without first contacting us to resolve an issue, we may suspend access and pursue collection of unpaid amounts. Please email [email protected]
for support.
15) Pricing, Taxes & Currency
Unless stated otherwise at checkout, prices are shown inclusive/exclusive of applicable taxes as required by law. Where VAT applies, we will comply with EU VAT rules and issue a compliant invoice upon request. Currency and totals are displayed at checkout.
16) Late Payments & Access
If an installment payment fails, we may grant a short grace period and reattempt payment. If unpaid, we may suspend or permanently revoke access until the account is current. You remain responsible for the full agreed price of the program you enrolled in, unless mandatory consumer laws provide otherwise.
17) Refunds & EU Right of Withdrawal (Digital Content)
Our standard policy is no refunds, given the digital nature and immediate value of our Materials.
However, for EU/EEA consumers purchasing at a distance, the law generally provides a 14-day right of withdrawal. For digital content not supplied on a tangible medium, you lose the right of withdrawal once:
you have expressly consented to immediate access/download/streaming; and
you have acknowledged that you thereby waive the 14-day withdrawal right.
We structure checkouts to capture this consent and acknowledgement before granting immediate access. If access has not begun and you have not consented to waive, you may exercise your 14-day withdrawal right by emailing [email protected]
with your order details. If applicable by law, we will process lawful withdrawals/refunds accordingly. This section does not affect non-waivable statutory rights.
18) Results, Earnings & Professional Disclaimers
Our Materials are educational. We do not guarantee any specific results, income, sales, or outcomes. You are responsible for your actions and results. Nothing in our Materials constitutes medical, psychological, nutritional, legal, accounting, or financial advice. Consult qualified professionals for advice specific to your situation.
19) Warranties & Technology Disclaimer
Materials are provided “as is” and “as available” without warranties of any kind, express or implied (including merchantability, fitness for a particular purpose, non-infringement, accuracy, or uninterrupted availability). We may update, suspend, or limit access for maintenance or technical reasons. We are not responsible for delays, interruptions, or data loss due to internet/network issues, platform outages, or force majeure events.
20) Limitation of Liability
To the maximum extent permitted by law, we (and our directors, staff, contractors, and affiliates) will not be liable for indirect, incidental, consequential, special, punitive, or exemplary damages, loss of profits, revenue, data, goodwill, or business interruption arising from or related to the use of the Materials. Our total aggregate liability for any claim shall not exceed the amount you paid for the specific program/product giving rise to the claim, or the minimum amount required by mandatory law if higher. Nothing excludes liability that cannot be excluded under applicable law (e.g., fraud, death/personal injury caused by negligence).
21) Indemnity (Business Users)
If you use the Materials for business purposes (i.e., not as a consumer), you agree to indemnify and hold us harmless from claims, losses, liabilities, costs, and expenses (including reasonable legal fees) arising from your breach of this Agreement or misuse of the Materials.
22) Complaints & Dispute Resolution (EU/Spain)
We aim to resolve issues amicably. Please email [email protected]
with your concern and order details.
Consumers in the EU/EEA may use the European Commission’s Online Dispute Resolution (ODR) platform for cross-border disputes.
If a dispute is not resolved informally, the courts of Cádiz (Spain) will have jurisdiction, except that consumers may bring claims in their country of residence where mandatory consumer venue rules apply.
Governing Law: Spanish law, without prejudice to mandatory consumer protection rules of your country of residence.
23) No Public Disparagement
We encourage respectful communication. While nothing in these Terms limits your lawful rights (including leaving honest reviews), we ask that you first contact us to resolve issues. This clause does not prevent you from making statements required by law or to a competent authority.
24) Termination
We may suspend or terminate access (with or without notice) for material breaches (e.g., IP infringement, credential sharing, abusive conduct, non-payment). Upon termination, your license ends and you must stop using and destroy copies of Materials, except as required by law. Sections intended to survive (e.g., IP, disclaimers, limitation of liability, governing law) will survive termination.
25) Severability & Entire Agreement
If any provision is held invalid or unenforceable, the remaining provisions remain in full force. This Agreement constitutes the entire agreement between you and us regarding the Materials and supersedes prior communications, subject to any program-specific terms presented at checkout.
26) Contact
Questions about these Terms or your order: [email protected]
Postal: Calle Benavente, San Roque, Cádiz, 11310, España
Optional Website Clauses (add where relevant)
Hyperlinking: You may link to our public pages in a fair and legal manner that does not suggest endorsement or association. Framing/in-line linking of our Materials is prohibited without written permission.
Cookies: Use our cookie banner to manage consent preferences. Details in our Cookie Policy.
Support Response Times: We aim to respond within [e.g., 2–3 business days], excluding weekends/holidays in Spain.
Program-Specific Rules: Some programs may have additional rules (e.g., cohort schedules, attendance, certification) shown at checkout; those apply in addition to these Terms.
What changed vs. your source document (high level)
Rebranded to Florencia Andrés / ELA, Spain address, email [email protected]
.
Replaced U.S. arbitration/class action waiver with EU/Spain-compatible dispute language, local courts in Cádiz, ODR mention, and Spanish governing law with consumer protections preserved.
Added EU 14-day withdrawal rules for digital content and how/when it’s waived.
Strengthened GDPR and cookie references; pointed to Privacy/Cookie Policies.
Removed U.S.-centric pricing list; kept general payment/late payment terms.
Kept strong IP protections, personal license scope, and clear community/recording consent.
If you want, I can also produce a matching Privacy Policy + Cookie Policy draft (GDPR-ready) and a Refund/Withdrawal Policy page to link from checkout.
